Please review our terms and conditions

Quotes

All quotes given will not very and there are no extra hidden costs. If you require extra pages, images, logos or text than originally started we will charge as per arranged.

Deposit

Before we begin work on your website a 40% non refundable deposit of the total amount for your order is required, unless agreed otherwise. If we do not receive your content within 60 days after your deposit has been paid, resulting in a delay we will archive your website and your deposit will be lost. We will try and start work on your website as soon as we can; the average total time is 2 weeks from start to finish although this may vary during busy times.

Contract

The client’s approval for work to commence shall be deemed a contractual agreement between the client and 1clickwebdesigns. Important: You should only pay your advance fee if you accept the terms and conditions outlined in this document. Our receipt of this payment will be taken as your acceptance of these terms and conditions.

Search Engine Placement

WP Creations cannot guarantee your placement with major engines and has no control over directory listings or the amount of traffic your will receive. Although we make every effort to optimise your website to give it the best possible chance.

Content

All text and images must be submitted by you and which you must hold the full copyrights for the images unless otherwise requested. You must provide the text for your site in a word (text document) or a PDF format within 60 days after paying your deposit unless otherwise agreed.

Completion

On completion of your site we will upload it to our live demo server where you will be able to proof the website and ask for any amendments. It is your responsibility to make sure all content and contact forms are working and are correct.

Final Payment

Once you are happy with your site and wish to go live we require the remaining payment in full and once processed we will register your free UK domain and hosting. Failure to make the final payment within 2 weeks after you have approved will mean the loss of the website unless otherwise agreed upon.

In some cases we can offer a payment plan, which will be split into 10 monthly payments after a deposit is made. If you wish to cancel you website plan whilst still in contract, it will result in an early exit fee of 30% of the total value left to pay. This fee is to cover the initial work and website hosting / domain notice period required by unlimited website hosting (our host). Failure to complete the payments or exit fee will result in account closure, your website will be lost and we will take actions recoup our costs.

Copyrights

All sites we design require our website link to be placed on the bottom of your pages. I.e. “designed by 1clickwebdesigns” , “Cornwall Website Hosting” ,“Website Design Cornwall” or “Devon Website Design”.

Updates

If you require changes or extra info to be added after your website has gone live, we charge £20 per hour unless they are very small changes, which will be done for free.

Renewals

After the first year website renewals will be charge accordingly to cover hosting and domains and emailed 15 days in advance (Avg price £30) Please contact us for a full renewal price. All website hosting that is included in the package has 600MB of space and 1 gig of bandwidth per month limit. Extra can be brought at cost.

Support

We offer FREE email support for the first 6 months.

Cancelation

Should the client wish to cancel at any point during the process they shall remain liable for the work that has taken place and shall be invoiced accordingly. Mirgration of domains carry a fixed fee of £25.00 and we require 1 months notice if you wish to cancel your website hosting.

Risk

As soon as we have delivered your website, you will be responsible for its maintenance and security. We charge a £10 monthly fee for website maintenance. We will not be liable for problems caused by any third party criminal activity or add on that you have added using malicious software, spyware, viruses or website hacking techniques. You should be aware that while it is highly unlikely that your website will be affected by such problems they are a fact of life on today’s Internet. WP Creations will endeavour to protect it from this to the best of our ability before delivery.

Monthly / Yearly Website Hosting and Maintenance Renewal

If the hosting was included in your original quote then hosting will be FREE for 1 year from the date your website was made live. After that it will be charged from £30 to £60 depending on the size of your website, all invoices will be email 2 weeks prior to your renewal. Domain renewal is also charged either yearly or every 2 years depending on your plan. If you are unsure on your renewal date or costs, please contact us. We offer monthly website hosting and maintenance from £10.00, the first payment will be taken when you website is live and then will automatically be renewed each month on the same date, unless you tell us otherwise. Failure to make the payment with 7 days of the renewal date will result in suspension of the service. We hold the right to cancel your service at anytime if it’s being abused or blacklisted for spam.

Themes

We may base your website of another theme in which we have purchased to create the style that you require.